Shipping
Zones, Methods & Rates
Last updated: May 15, 2026
Zones #
Shipping zones group countries together so you can apply the same rates to an entire region. Each zone covers one or more countries. Enabling the Rest of World flag on a zone causes it to match any country not explicitly assigned to another zone.
Only countries that belong to at least one active zone appear in the checkout country dropdown. If a customer's country is not covered by any zone, no shipping methods will be available at checkout.
Shipping Methods #
Each zone has one or more shipping methods. Each method uses one of three cost types:
| Cost Type | How it works |
|---|---|
| Flat | A fixed fee regardless of order value or weight |
| Percentage | A percentage of the order subtotal |
| Weight | A per-kg rate multiplied by the total cart weight |
Methods also support optional conditions:
- Minimum and maximum order value — the method is only offered when the order subtotal falls within the specified range
- Minimum and maximum weight — the method is only offered when the total cart weight falls within the specified range
Combining conditions lets you offer different rates for small, standard, and large orders within the same zone.
Checkout Behaviour #
At checkout, STOAR determines which shipping methods are available by:
- Matching the customer's country to a zone
- Filtering the zone's methods by their order value and weight conditions
- Presenting all qualifying methods to the customer
STOAR pre-selects the cheapest qualifying method by default. The customer can change their selection before placing the order.
Managing Shipping #
Navigate to Admin → System → Shipping Zones to:
- Create and name zones
- Assign countries to a zone, or enable the Rest of World flag
- Add, edit, and remove shipping methods within each zone
- Set cost type, rate, and conditions per method