Admin: System

Admin → System contains operational tools for monitoring, logging, user management, and maintenance.

Email Logs #

Every outgoing email sent by your store is recorded here — order confirmations, shipping notifications, support replies, back-in-stock alerts, and so on.

Each log entry shows the recipient address, subject line, delivery status (queued, sent, or failed), and, if the send failed, the reason for the failure.

Click any log entry to preview the full rendered email as it was sent. This is useful for confirming that an email was actually delivered and checking exactly what it said.

Use Truncate All to delete old log entries and keep the list manageable. This does not affect any emails that were already delivered.

Payment Logs #

Payment Logs records every payment gateway event: webhook notifications from Stripe, offline order creation events, refund processing, and similar. Each entry shows the gateway name, the event type, the date and time, and the full event details.

Use this log to investigate payment issues — for example, to confirm whether a Stripe payment succeeded, why a refund was triggered, or what payload was received for a disputed transaction.

Error Logs #

The error monitor automatically scans your application logs every 15 minutes, groups repeated errors, and classifies each one by urgency:

For each error the system suggests a likely fix. Common errors can be auto-healed — for example, a stale view cache is cleared automatically without any action on your part.

Managing errors:

• Mark Resolved — suppresses the error permanently. Use this once you have applied a fix and confirmed the error is no longer occurring.
• Mark New — restores a resolved error to active status if you need to reopen investigation.
• Bulk resolve / bulk delete — select multiple errors and act on them together.

Critical and high-urgency errors trigger an email notification to the store owner. Notifications are deduplicated — you will not receive repeated alerts for the same error.

Cron Monitors #

Cron Monitors shows the health of every scheduled background job that keeps your store running (stock checks, email queues, notification processing, cache warm-up, and others).

For each job you can see:

• Last run — when the job last executed.
• Status — Healthy, Late (has not run within its expected window), or Failing.
• Run duration — how long the last execution took.
• Last error — the most recent error message, if any.

If a job starts failing, an email alert is sent to the store owner. Alerts are deduplicated so a single outage does not flood your inbox.

Admin Audit Log #

The audit log is a read-only record of every action taken by admin users: who did what, on which record, and when. It captures creates, edits, deletions, and status changes.

Use this log to investigate unexpected changes — for example, to find out who changed an order status or deleted a product.

Admin Users #

Create and manage admin accounts from this page. Admin users are entirely separate from customer accounts.

When creating a new admin user, you set their name, email, and password. Permissions are role-based — contact your developer to configure custom roles.

Payment Methods #

Enable and configure the payment gateways available at checkout. Supported gateways include Stripe, Bank Transfer, PayID, Cash on Delivery, and Invoice.

For each gateway you can:

• Enable or disable it.
• Set the display label shown to shoppers at checkout.
• Add payment instructions (shown on the order confirmation page for manual payment methods such as bank transfer).
• Set a minimum and/or maximum order amount. Orders outside this range will not be offered this payment method.

Shipping Zones #

Configure the countries each shipping zone covers and the shipping methods available within each zone. See the Shipping documentation for a full walkthrough.

Tax Classes & Tax Rates #

Tax classes group products by their tax treatment (e.g. standard rate, reduced rate, exempt). Tax rates define the percentage applied per jurisdiction. See the Tax documentation for a full walkthrough.

Currencies #

Manage the currencies your store accepts. For each currency you can set the currency code, the display symbol, and the exchange rate relative to your base currency.

Cache Maintenance #

Use these one-click buttons to clear and rebuild individual caches when pages or settings are not reflecting recent changes:

Cache Maintenance is also accessible from Admin → Settings → Cache Maintenance.